Terms of service
Welcome to Maatrii. By accessing or using our website, you agree to these Terms of Service. If you do not agree, please do not use our website.
1. Eligibility
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
2. Products & Pricing
We strive to ensure all product descriptions, images, prices, and availability are accurate. However, errors may occasionally occur. Maitrii reserves the right to correct any errors, update information, or cancel orders if necessary without prior notice.
3. Orders
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, stock limitations, or any other legitimate reason.
4. Payments
We accept secure online payments through our authorized payment partners.
5. Shipping & Delivery
Estimated delivery timelines are provided for convenience and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
6. Returns & Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.
7. User Responsibilities
You agree not to:
- Provide false or misleading information.
- Misuse or interfere with the website.
- Attempt unauthorized access to our systems.
- Use the website for unlawful activities.
8. Intellectual Property
All content on this website, including logos, product images, designs, graphics, text, and trademarks, is the property of Maitrii and is protected by applicable intellectual property laws. Unauthorized use is prohibited.
9. Limitation of Liability
To the maximum extent permitted by law, Maitrii shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
10. Warranty Disclaimer
Products are provided "as is" and "as available." Except as required by law, Maitrii makes no warranties, express or implied, regarding uninterrupted website availability or product suitability for every individual.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics tools, and marketing platforms. Their services are governed by their own terms and policies.
13. Changes to These Terms
We may update these Terms of Service at any time. Changes become effective immediately upon publication on this website.
14. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts where Maitrii's registered business is located.
15. Contact Us
For any questions regarding these Terms of Service, please contact us at:
Email: support@maatrii.in